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Quality Policy Statement

Established in 1987, Highfield Joinery & Building Services in Derby are a team of experts who cover all aspects of the building trade throughout Derbyshire, Nottinghamshire and Leicestershire.


From new builds and building renovations, to extensions or disabled adaptations and heritage works, whatever the project, we guarantee you will be happy with the high quality of our work.


We are accredited FIRAS fire door installers and can help protect you and your property from fire.


Whether you are a homeowner thinking of extending your home, or a business or local authority looking for a reliable building contractor, we are experienced in working with customers from every sector. We are proud of our fantastic reputation throughout the local area and are known for our excellent service, affordable prices, and high standard of our work.


In support of our aims and strategic direction and to demonstrate our commitment to quality, we operate a Quality Management System in accordance with the requirements BS EN ISO 9001:2015, the requirements of our customers and in accordance with our compliance obligations.


We will review the risks and opportunities to our business and set objectives against which our performance can be measured to identify opportunities for continual improvement of the Quality Management System and enhancing levels of customer satisfaction.


This Policy Statement will be reviewed annually as part of the Management Review process, to ensure its continued relevance and adequacy.


It is part of the company’s training programme to ensure that this Policy Statement is briefed, understood and implemented at all levels within the company.